NI got back to me about my recent problems and this is what they have to say about it...
Thanks for your email.
It's highly plausible that the driver doesn't connect your Maschine Mk I properly
since it is not easy to write a standard driver for USB 3.0 ports especially on PC
due to the fact that they vary in manufacturers & therefore can have different
protocols.
However please try the following:
- Disconnect any USB devices you don't need in conjuction with your Maschine Mk I
controller,
- go to your device manager under "Sound-, Video & Gamecontrollers" & disable
further devices not needed.
- Connect your Maschine Controller directly to a working port on your computer
using the supplied cable.
- Eventually try further cable & ports.
- Last but not least, please try the controller using a powered USB hub.
just thought it might be of additional help.