the support and the complaints have to be taken with a grain of salt as the cubase forum is both users and mods have a bad rep, either they complain about every little nitpick like it's the armageddon or mods that are way to heavy-handed. i personally wouldn't look for official support from cubase.net forums.
things i've seen mildly upset or throw caution to users of sonar, logic, even pt would give some of those dudes at that forum coniption fits, lulz. plus the site is full of those rabid reaper users who (not all) can troll like nobodies business, especially at other daw sites like sonar, cubase, samplitude, etc...
like any site, the vocal ones are in the minority (and most pro's don't post), even if the probs are legit, most find workarounds, regardless of daw
and how can logic and pt be miles ahead when they've just recently added things that have been in cubase from time?