what would you like to know.
that's great, nothing better than the reassurance that your purchase actualy works...noone here does that...
Yes Sweetwater opens each one and ads several hundred awesome extra presets as they do with lots of keyboards there are sounds that you cant get anywhere else. This is actually allot of work. Also they make sure ever unit is 100% working.
You do know they are the biggest digi dealer right? I don't see a problem with a digi certified tech adding some amazing extras at no charge.
No I do not, call Luke Herian there and tell him Scheidies sent you he will hook you up.
Greg who?